Privacy Policy

Privacy Policy

A Cut Above Privacy policy

A cut above (The Company) is committed to safeguarding your privacy. This privacy policy sets out how we will use your personal data.
Most personal data will be collected when you enter our quote process. Whether or not you become a customer, we may ask for: –
You Title
Name
Current Address
Email Address
Mobile Telephone Number
Home Telephone Number

You are free to withdraw your consent at any time. This may however result in us not being able to do certain things for you.
We will use your personal data to provide information on services requested or products ordered.
The data is collected and used on a lawful basis only which is outlined below.
Lawful Basis Purpose
To enter into a contract with you To Manage and perform the contract
To ensure our records remain relevant
Our legitimate interest For good governance, accounting, managing
and auditing our business operations
Legal Obligation When you exercise your rights under data protection law and make requests

For compliance with legal, regulatory requirements and related disclosures

We will retain your data for as long as needed to deal with your account.
Your rights under the GDPR are as follows:
The right to be informed
The right of access
The right of rectification
The right of erasure
The right to restrict processing
The right toData portability
The right to object

We will not sell, share or rent your information to others. However, in the event of the sale of the company or its assets, your personal details may be disclosed to the purchaser of the company, or the purchaser of its assets.

If any of your details are recorded incorrectly and need to be changed, please contact us on
01524 35660 with details of required changes and the reason for the change. Proof of change of address may be needed.

Company opening times are Monday to Friday 9.30am –4.30pm.
Dates for holiday closure are on email.

Alternatively, you can write to the DPO of the company regarding accessing your personal data or any part of this privacy policy by writing to A Cut Above, The Old Rope Walk, Bulk Road, Lancaster, Lancashire LA1 1DF or emailing – acutabove@btconnect.com

Should our privacy policy change, we will notify you by email to your registered email address, so you will always know what information we have regarding your data, and how we use it.